Find answers to common questions, or reach out directly. We typically respond within one business day.
Send us a message and we'll get back to you within one business day.
[email protected] →Questions about your data, deletion requests, or privacy concerns.
[email protected] →Found something that isn't working? Let us know and we'll fix it fast.
[email protected] →If you uploaded a DOCX file, it may take up to 15 seconds to parse on first use. If it times out, try copying and pasting your resume text directly into the text box instead — this is faster and works just as well for the analysis.
Email [email protected] from the address you signed up with and we'll cancel it. Your access continues until the end of the period you paid for. The 90-Day Pass is a one-time payment and never renews, so there is nothing to cancel.
When you're signed in, Relaunch saves your resume and most of your work to your account, so it follows you to another browser or device. A few things stay only in the browser you used. In a private or incognito window, those are lost when the window closes, so use a regular window when you can.
Yes, Relaunch works on mobile browsers. For the best experience when uploading and editing your resume, we recommend using a desktop or laptop computer.
Yes. If Relaunch isn't what you needed, email [email protected] within 7 days of buying a plan and you get a full refund. If something went wrong after that, email us anyway and we'll look at it.
We're a small team and we read every email. Reach out and we'll get back to you.
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