The short answer
Many stores, cafés and restaurants hire through an online form, and some only that way. Walking in can still help: it puts a face to your name, and some smaller places hire people who simply ask. Treat it as a way to introduce yourself, alongside applying online, not instead of it. You don't need a long speech. You need four things, said plainly, and a resume to hand over.
The 20-second intro
Say these four things, in this order:
Put together, it sounds like this:
Part 3 is the one people get stuck on. Pick something you actually did, from your resume, in plain words: babysitting, a team, a club, a co-op, a job helping a neighbour. Skip words that describe you, like "hard-working" or "a people person". A real thing you did says that for you.
Say it out loud a few times before you go, until it sounds like you talking, not like something you memorised.
Before you go
When you get there
Walk up to someone working at the counter or the front, smile, and say your intro. If they get the manager, say it again to the manager. Then let them lead. They may ask a couple of questions on the spot, take your resume, or tell you to apply online.
Questions you might hear right away:
- When are you available?
- How many hours a week can you work?
- Have you worked anywhere before?
- Why do you want to work here?
- When could you start?
For "Why do you want to work here?", give one real reason: you shop there, it's close to school, a friend likes working there. A short, true answer beats a long, polished one.
If the manager isn't in
This happens a lot, and it's not a no. Ask:
Write down the manager's name, leave your resume, and come back at the time they gave you. When you come back, say "I dropped off my resume on Tuesday, and I wanted to introduce myself." Coming back when you said you would shows the one thing a manager most wants to know: that you'll show up.
If they say "apply online"
This is normal: many employers hire only through their online form. Thank them, ask for the manager's name if they'll share it, and apply that same day. If you get an interview, you can mention that you came in.
Following up
If you haven't heard anything in about a week, go back once, or call, and ask whether they've had a chance to look at your resume. One follow-up is good. More than that starts to feel like pressure.
How old do you have to be?
The minimum age to work depends on where you live and the kind of work.
14 for office and retail spaces, arenas and restaurant dining areas.
15 for factories, which the province says include restaurant kitchens, repair shops, auto service garages, grocery produce and meat preparation, grocery receiving areas, laundries and warehouses.
16 for construction.
14 for most jobs outside farming.
At 14 and 15: no more than 3 hours on a school day or 18 hours in a school week, between 7 a.m. and 7 p.m. (9 p.m. from June 1 to Labor Day).
Your state may be stricter; the stricter rule applies.
Other provinces set their own rules. Your province's or state's employment standards office can tell you what applies to you. (Rules checked against the official pages on November 1, 2026.)
Practise it before you go
Relaunch, which publishes this guide, can write your 20-second intro from your own resume and let you practise it out loud before you go.